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Situation
A multinational chemical company with several unique product streams was entering phase 2 of their laboratory informatics project. The company needed to add two sites using paper-based systems to their SampleManager LIMS™ implementation; one that was acquired from another company and one that would operate in French-Canadian. Each laboratory was accustomed to localized processes and configurations. This project required the configuration and customization of SampleManager LIMS 11.2, instrument interfacing, and SAP integration.
CSols had completed an earlier project for this client, in which more than 20 laboratories went live with SampleManager LIMS 11.2. Understanding the special nature and complexity of this project, CSols had stressed to the client that strong communication skills and a thorough understanding of the SampleManager system and laboratory processes were required to complete the second phase on time. Continuity of the business analysis role was critical as well. The knowledge and understanding developed during requirements gathering would be essential through the testing and deployment phases.
The client agreed with the need for business analysis efforts and had brought a full-time Business Analyst from CSols in to the project.
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“Thank you for all the hard work to get this done!! You communicated clearly and concisely via email and kept the project moving; it all went extremely smoothly. The project was completed ahead of schedule and on budget, so can’t ask for any better outcome. You did a great job.”
“This is the dream team. I wish I could work with you on all my projects. Thank you for the wonderful work!”
First, I wanted to let you know that we were very impressed with our time with you last week. We thought the process was good and believe the As-Is and To-Be diagrams appropriately reflect our current and future environment.
