Have you ever asked yourself, “What the heck is Configuration and Customization? Which should I use, and are there impacts on future upgrades?” If maintaining static lists of possible results is a pain, have you considered configuring dynamic lists instead? And while we’re talking about data, how are you capturing your ancillary data and other details? Are you using the configured fields out of the box? Would you benefit from a more customized approach or a combination of both?

In one hour, learn the difference between configuration and customization and gain the tools to evaluate which approach is right for you. Understand where configuration and customizations can be combined to realize your perfect solution