Waters Empower™ 3 Upgrade, Enhancement, and Validation at Specialty Pharmaceutical

Situation

A specialty pharmaceutical company focused on developing, manufacturing and marketing generic and branded products were seeking to increase their IT and laboratory efficiency and harmonize their lab processes globally, where feasible. The company was utilizing Empower 2 CDS in both their R&D and QC labs, however, the system was running on Windows XP and was nearing “end-of-life” support.

The company, therefore, decided to upgrade their Empower 2 CDS to Empower 3 and deploy the solution from a central point via Citric. The company would leverage this opportunity to also increase efficiency by enhancing Empower 3 CDS to automate the manually intensive testing and tasks (i.e. dissolution testing, calculations, etc.). CSols, Inc. was engaged to manage the Empower 3 project as well as support the upgrade, configuration, enhancement, and validation of the system. CSols was chosen for this project because of our expertise with Empower 3, the domains where the customer intended to use the system, our regulatory expertise, and our track record of successfully delivering other informatics projects within their laboratories.

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